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Reliance Met City welcomes Beumer Group’s manufacturing plant in Jhajjar

The Last Mile continues to be the most difficult part of the parcel journey to optimise, and few operators truly get it right. The growing use of lockers and pick-up points has brought more flexibility, but margins remain under pressure. Volume is rising, costs are high, and consumer expectations are only getting harder to meet. The question isn’t whether to innovate, it’s where to focus. Our new 2026 CEP Outlook Report explores what’s shaping the Last Mile today, and what strategies are working