Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes. Our pay-for-performance model ensures that experts are compensated …

At Directly, we offer an environment where we celebrate each team member and learn from one another. We are focused on hiring, developing, and retaining the most talented individuals by …

The Directly platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences.

How can we help you?Name

Whether you have a specific initiative or are looking to improve your overall support organization, we can help.

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Directly is now Xbox’s largest delivery support partner, handling some 80 percent of calls and achieving among the highest customer satisfaction scores of 90 percent.

If you wish to transmit your personnel data directly from one data controller to another data controller, the same will be processed, wherever it is technically feasible.

While accessing our website www.directly.com, the following terms and conditions are deemed to have been accepted by the user. We request you take the time to read this carefully before …

A new feature we released this week lets experts upvote or downvote other experts’ answers. This is an addition to the existing interaction mechanisms that all work together to inform …