OpenAI and ServiceNow have signed a three-year partnership to embed AI models and autonomous agents into the platform that ...

Instead of saddling managers with administrative work, we should focus on providing them with the technology and resources to help exercise their strategic acumen.

OpenAI and enterprise software firm ServiceNow have forged a partnership to integrate advanced AI models and agents into ServiceNow's corporate workflows, enhancing capabilities in voice customer ...

ServiceNow’s new partner business value composer aims to make it easy for channel partners to show customers the value of ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on ...

Explore the top AIOps tools for enterprises in 2026, enhancing incident response and IT operations efficiency through ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

As customers demand ever faster, smoother service, traditional IT systems cannot keep pace. Autonomous CRMs offer a way ...

Tools shape everything about an employee’s workday: how they communicate, track information, move between tasks, and experience their workflow. And while organizations invest heavily in software to ...

Enterprise software companies are racing to capture the AI automation opportunity, but exposure varies dramatically. We looked at Pegasystems (NASDAQ:PEGA), ServiceNow (NYSE:NOW), Microsoft ...