Teams need a metric that tracks more than just calendar days. The close quality score is an effective way to do just that.

Tom Mangan is an experienced freelance B2B technology writer specializing in artificial intelligence, cloud services, cybersecurity, modernization and more. See more of his work at tommangan.net. As ...

In today’s data-rich environment, business are always looking for a way to capitalize on available data for new insights and increased efficiencies. Given the escalating volumes of data and the ...

Shopify merchants usually track sales or revenue, but they sometimes forget about the other important metrics that drive profit. For example, contribution margin, MET, and customer retention are all ...

Plant visit uncovers chaos in the storeroom and a general lack of shared accountability across the maintenance organization. Don’t trust surface-level appearances; validate them with real behavior and ...

Abstract: The effectiveness and success of supply chain activities are significantly influenced by the performance of suppliers. In today’s competitive business environment, organizations strive to ...

Software refactoring is widely employed to improve software quality. However, conducting refactorings manually is tedious, time-consuming, and error-prone. Consequently, automated and semi-automated ...

In the rapidly evolving landscape of financial services, staying ahead of the curve with technological innovation is not simply an advantage—it’s a necessity. That’s why financial services firms have ...

Compared to Universal Analytics (UA), Google Analytics 4 (GA4) offers a more flexible, event-focused approach to tracking user behavior and greater granularity. Events can be compared to individual ...