A recent university study finds frontline workers, such as cashiers and retail clerks, prefer free meals and events — including happy hours or company picnics — as wellness perks over health benefits ...

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An e-commerce customer service support company is predicting a 45% increase in customer returns following Christmas, a development that will tax many retailers’ support systems and erode their holiday ...

Revolutionizing Advertising with AI: Vince Cook on Ad Legends and Industry Transformation The Week that Was (12/8/25) Sponsor ContentM&A Expectations and Predictions for 2026 How the Research ...

ATLANTA — In a tight job market, finding a career can be daunting, especially if you lack training and opportunity. However, Open Hand, a nonprofit in Atlanta that prides itself on preparing ...

A training program aimed at increasing diversity on nonprofit boards across the state is expanding to Danbury. The SEAT program, which stands for Skill, Educate, Act, Transform, helps prepare members ...

Owning a retail business can be rewarding. But wearing a thousand hats a day can lead to overwhelm and burnout. On the days when you need a reminder about why you started your business in the first ...

Originally from Baltimore, Scott Seiss is a comedian, actor, writer, and, of course, former customer service employee. He’s best known for his viral “Angry Retail Guy” sketches, which have garnered ...

In an effort to spark commercial revitalization across neighborhoods hit hard by recent weather calamities, Chicago's Mayor Brandon Johnson, in conjunction with the Chicago Department of Business ...

This study examines the impact of employee service quality on customer loyalty within the Saudi retail sector. Service quality was conceptualized as a multidimensional construct encompassing empathy, ...

LITITZ, Pa., Sept. 25, 2025 /PRNewswire/ -- Listrak, the person-first marketing automation platform built to drive measurable growth for today's leading retailers and brands, today announced that it ...