In 2020, the companies considered ‘Leaders’ in IT Risk Management were ServiceNow, Galvanize, RSA, NAVEX Global, IBM, and ...

Discover the leading workflow automation tools for enterprises in 2026, empowering businesses to enhance efficiency, streamline operations, and embrace digital transformation with AI-enabled solutions ...

A great solution for internal IT service desks that adhere to ITIL ...

Discover the top 10 configuration management tools for DevOps teams in 2026. This comprehensive guide reviews their features, ...

Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance through automation.

The U.S. Postal Service is making new changes in 2026, including adjustments to the postmark process, which could result in late fees and penalties for anyone mailing time-sensitive documents such as ...

For many Android developers, “ITSM” sounds like something that belongs to the ops team, not the mobile squad. You write code, ship features, fix bugs, and move on to the next sprint. Service desks, ...

To achieve success, organizations of all sizes across industries need to be adaptable to change. While change is constant in almost every organization, managing change is easier said than done.

For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

“If ever there is a misnomer, it’s change management. It rarely causes change—and it’s almost always mismanaged.” That’s how Phil Gilbert, former head of design at IBM, opens his new book Irresistible ...

Like it or not, we all experience change. Rachel Gilbertson of The Art of Presence uses a framework called the Mountain 10 Journey to help people navigate. She said there are four elements to the ...

A post-season ranking formula will to go in effect for team sports in Georgia beginning 2026-27 school year The new playoff format in Georgia high schools isn't just for football and basketball. / ...