As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...
In any customer-facing industry, the operators who win are the ones who eliminate surprises. They deliver consistent experiences, predictable outcomes and smooth operations that customers never need ...
Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...
Rockville Centre, N.Y.-based Catholic Health has spent the last 10 years building what is now an award-winning culture of safety. On Feb. 5, Press Ganey recognized the system with its HRO Foundation ...
It wasn’t until June 14, 2021 that the U.S. Centers for Disease Control and Prevention finally published its guidance for diagnosing this condition. Without concrete guidance on how to diagnose and ...
OBJECTIVE: Assess the relationship between educating caregivers about high-reliability principles and reporting of potential adverse safety events. BACKGROUND: Persuading caregivers to report ...
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