Inspired by the goal of continuous improvement through small steps, Working@Duke invited staff and faculty to share how they ...

Assisted living communities stand to benefit by embracing quality improvement as standard practice for sustainable change rather than as an optional add‑on.

BOSTON — It seems that Bradley Elementary School in East Boston has just received the equivalent of an “A”. The K-6 school recently won the ‘School on the Move’ competition, which is awarded to a ...

AI acts as an amplifier, magnifying existing organizational strengths and weaknesses, making culture and systems more visible. Jidoka, rooted in Toyota’s lean management, combines automation with ...

(Sponsored) In the bustling town of St. George, a new kind of health care practice is making waves. At Kaizen Health, the goal isn’t just to treat symptoms; it’s to transform lives through continuous ...

Background: In spontaneously breathing preterm infants, less invasive strategies, such as continuous positive airway pressure (CPAP) and less invasive surfactant administration, have been increasingly ...

Steve Swinney is CEO of Kodiak Building Partners, a leader in the building materials industry that manages locally led companies. In the world of business, everyone is focused on value creation, but ...

Approach AI as a thought partner with lean to improve decision-making and strategy. The two aren't mutually exclusive. AI's power lies in clearing the noise so leaders can focus on problem-solving in ...

We’re unlocking the efficiency, experience, and value of AI by imbuing the discipline of continuous improvement across Microsoft. We’re at a crucial point in the history of technology. Our need for ...

Technology companies are really people companies. In an age of rapidly advancing AI, losing sight of this reality leads to an overemphasis on new tools while neglecting opportunities for the ...

“What gets measured, gets managed.” We say it often, but it’s more than a catchphrase; it’s a call to rethink how we define and what we choose to measure as success in public systems. Measurement ...

Context switching carries hidden costs that drain productivity and slow business growth. Continuous improvement — not perfection — keeps businesses efficient, resilient and competitive. After decades ...