Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

With firms embarking on plans to update their networks to address the transition to hybrid working, enabling connectivity is not enough in the new normal and organisations need to deploy technology ...

Cisco today also introduced numerous genAI Assistant features, including automatic meeting and vidcast summaries and automatic translation. These features were limited to Cisco employees and some ...

Cisco is set to roll out a host of new AI-powered capabilities for Webex, including an AI assistant and AI Codec solution. Cisco has announced a new artifical intelligence strategy for its Webex ...

While most industry analysts see the Cisco acquisition of WebEx as a shot across Microsoft's bow for ruler of the collaboration seas, I see more to it than that. This is really a preemptive cannonball ...

There's no question that GenAI applications are starting to make a big impact on enterprise applications. Until recently, most of the attention given to GenAI in the business context was focused on ...

Cisco is delivering the cutting edge goods for Apple users this month. Last week the company shipped Webex for Apple TV 4K. That lets you turn your TV into a conference call display with up to 25 ...

The next time you need to share your Apple device's display with coworkers or clients on a Webex device during a meeting, give Apple's AirPlay feature a try. The new feature, announced on Tuesday, ...