China’s 16.15% CAGR Drives APAC Growth Across Japan, South Korea, and India Meta launched Meta for Education, giving ...

BenchmarkPortal’s Learning Channel+ is a subscription-based microlearning library built for contact center agent training and coaching, featuring 50+ workplace-friendly videos in approximately ...

It may be comforting, but it’s also numbing and dumbing. Here are five things to do besides brain-rotting on Bangkok trains, ...

CallFinder, a purpose-built automated quality assurance (QA) and coaching platform for contact centers, today announced a collaboration with BenchmarkPortal that will make BenchmarkPortal’s Call ...

Lighter days are coming, and with the latest edition of our digital wrap, you can stay informed, inspired and ready for action. In this issue, Conny Brandt shows how to deter, detect, and delay, ...

One of the biggest risks in learning ecosystems is scatter — consuming interesting but irrelevant content, or spending too much time researching for the right materials.