Too many leaders focus on the mechanics of change and ignore the most critical factor: people. Change is inevitable, but success isn’t. Don’t believe me? Research shows 70% of change management ...

“Seventy percent of corporate transformation efforts are doomed to fail.” International change leader and Harvard Business School professor Dr. John Kotter made this dire assertion more than 25 years ...

To support the successful long-term adoption of a digital experience platform, your change management strategy needs to address a few key areas. While launching a new website can be a big deal, ...