Voice Call Quality Retrieves voice call quality metrics for one or more conversations by ID Conversation Sentiment Retrieves the sentiment for one or more conversations by ID Conversation Topics ...
Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...
Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...
DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...
The Delhi high court has held that directing an individual to provide voice samples for comparison with intercepted phone calls does not infringe the fundamental right against self-incrimination or ...
Abstract: Microservices are an architectural and organizational paradigm for Internet application development. In cloud data centers, delay-sensitive applications receive massive user requests, which ...
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