As AI becomes embedded in more enterprise processes—from customer interaction to decision support—leaders are confronting a subtle but consistent issue: hallucinations. These are not random glitches.

Boost customer experience with GirikCTI – native Salesforce CTI for true omnichannel communication. Unify calls, WhatsApp, ...

Despite a recent 10% dip in share price, we believe Salesforce’s investment thesis remains intact, even when the broader ...

The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from ...

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

AuraInspector automates the most common abuses and generates fixes for customers Mandiant has released an open source tool to ...

When an airplane flies, the wings are designed to provide enough lift to overcome the airplane’s weight, so the plane doesn’t ...

This week's stories show how fast attackers change their tricks, how small mistakes turn into big risks, and how the same old ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

If you could save lives by producing vaccines in transgenic bananas, would you? In the debate over large-scale commercialization and use of GMOs, where should we draw the line? Vaccines Tobacco ...