As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

Salesforce, one of the world’s biggest enterprise software companies, has been rethinking its reliance on large language models after facing reliability challenges when customers began using AI agents ...

Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...

Salesforce, Agentforce, and others are among the trademarks of Salesforce, Inc. About Viz.ai ...

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% ...

Salesforce is scaling back its reliance on large language models due to significant reliability issues, shifting focus to deterministic automation with its Agentforce product. Executives acknowledge a ...

Salesforce leads in CRM market, controlling 23.9% in 2023, outpacing major rivals. Acquisitions fueled growth; post-IPO $10k investment in Salesforce now worth ~$645k. Despite industry challenges, ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Salesforce, one of the world’s biggest enterprise software firms, is quietly pulling back from its aggressive use of large language models after facing repeated reliability issues. Senior executives ...