The online apparel industry is grappling with a high return rate of 24.4%, a figure that has risen by over 50% since 2020. A significant portion of this returned inventory becomes unsellable and is ...

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

The impact of retail returns on profitability continues to pose a challenge for retailers. In 2024 alone, consumers returned $685 billion worth of products —13.21% of total retail sales—with $103 ...

AUSTIN, Texas--(BUSINESS WIRE)--Small and midsize retail businesses (SMBs) are facing a perfect storm of rising product return rates, coupled with growing consumer expectations for eco-friendly ...

As brands navigate today’s shifting retail landscape, returns recommerce is becoming an essential strategy to unlock accessible price points, foster customer loyalty and stay agile. Returns recommerce ...

The apparel and retail industry has a complicated history of managing returns. With the help of data analysis and intelligent systems, companies today are employing strategies and technologies to more ...