Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Back in my early 20s, I used to joke that I’d know I was finally a real adult when I graduated off my family’s phone plan.

What does “great” AI actually look like in the service lane? Many dealers are still figuring that out. It’s not ...

Long before Angelo Pizzo penned the scripts for two of America’s most iconic sports movies, he and his father would make the ...

According to the government’s version of events, 43-year-old Christopher Southerland was working in 2023 as a sysadmin for ...

Compare the best sports betting apps and sites for 2026. See reviews, bonuses, and features to help choose the right ...

As executor of my father’s will, I jumped into the inevitable logistics with my wife’s help: closing his home in Florida, ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

AI will crush unprepared businesses in 2026. Use these 5 ChatGPT prompts to protect your company, build your brand, and stay ...

Amazon recently launched Alexa Plus, a major AI-powered upgrade to its voice assistant. This new version brings significantly ...

Jeremy Jordan will not perform as Jay Gatsby on February 4 through 9, 2026. Aisha Jackson plays her final performance on February 1. Eva Noblezada returns as Daisy on February 5 Jeremy Jordan plays ...