Critical Role Campaign 4 has rolled onto its new table, the Seekers. Starring Matthew Mercer as Julien Davinos, Aabria ...

Customer-facing and internal workflows will come together on a shared, AI-first foundation that supports speed, flexibility, ...

These are among the trends some of the biggest technology CEOs have said to expect from AI in 2026 and how they are enabling ...

In Qatar, tipping is rarely discussed openly, yet it plays a quiet role in the daily lives of thousands of service workers, f ...

The appointment supports the company's expansion plans as it scales operations and enhances service delivery across the UK.

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

“It’s time for your lice check,” a woman who goes by “Ms. K” whispers directly into my ear as she starts running her fingers into my scalp and through each strand of hair. I’m in a dark room, Eastern ...

At its AI Summit last week, customer experience vendor Zendesk announced a broad set of enhancements to its AI capabilities, ranging from autonomous voice AI agents and a copilot for service admins to ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

After watching the first episode of Critical Role Campaign 4, it’s clear to me that the “West Marches-style” moniker used to describe this latest endeavor of the multimedia franchise was a little ...

The start of the 2025-26 NBA season is right around the corner and as the start of the regular season nears, so does the NBA’s new media rights deal. Of course, the NBA will continue to be broadcast ...