Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...
Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
GOCare's platform is designed specifically for broadband service providers and integrates seamlessly with core operational ...
Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...
Community-focused broadband provider upgrades customer engagement by replacing siloed systems with a unified platform ALPHARETTA, Ga., Jan.
New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...
Revolut has launched a new in-app call identification feature aimed at protecting customers from impersonation scams, as ...
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Criminal network "The Com" uses fake job posts to recruit teens for cybercrime, with recent arrests including 19-year-old ...
Every entrepreneur knows the feeling: a CRM full of promising leads, a growing contact list and ambitious revenue goals. Yet somehow, those connections never quite convert at the rate you’d hoped. The ...
Nationwide Building Society has expanded its popular Scam Checker service with a new 'Call Checker' feature, the lender ...
Industry experts have welcomed a new Nationwide app feature designed to protect customers from losing money. Nationwide has ...