A study by USA TODAY and Plant-A Insights analyzed which financial services companies offer the best customer service in ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

As customers demand ever faster, smoother service, traditional IT systems cannot keep pace. Autonomous CRMs offer a way ...

Verizon said it would "work through the night until service is restored" and said it would provide "account credits" for any ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

“AI’s ability to bring machine speed to customer service representatives, field techs and operations teams is elevating their ...

A wrong UPI transfer isn’t always reversible. From frozen accounts to missed investment returns, here’s how recovery works, ...

Combined platform turns real-time network intelligence into guided and automated actions across every support channel – ...

U.S. District Judge Henry Wingate is set to have a hearing regarding another potential water rate increase for Jackson ...

At the workplace you are likely to benefit by involving juniors. Singles may attract alliances who are closer to home or are suggested by neighbours. On the health front you will feel stuck. Job ...

ABSTRACT: This study examined the challenge of customer retention in Uganda’s supermarket sector, where firms face low customer loyalty, high costs of acquiring new customers, slow growth, and ...