This is the third story in our Looking Ahead series featuring candid interviews with east Idaho’s new mayors. Read our ...

The company is also preparing to expand its presence in Saudi Arabia, where it plans to establish a regional office in the coming months as part of its broader GCC strategy ...

As geopolitical tensions and trade uncertainties continue to cloud global markets, Tata Communications is navigating cautious customer sentiment while preparing for an AI-led upswing, with enterprises ...

The idea of abstraction refers to the level of detail or generality in communication. It involves moving from broad, ...

Dove Soft Limited, a growing cloud-communications and CPaaS provider, has announced the launch of CPaaS 2.0, an AI-powered ...

Why the most overlooked part of the customer journey determines whether people stay, leave or talk about you.

Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...

GoTo has upgraded its artificial intelligence-powered communications platform for auto dealers. The cloud communications and ...

In the eyes of the Boulder City Council, Xcel Energy has “eroded the trust” of Boulder customers. That comes from a draft of a scathing letter from the City Council to Xcel Energy. The letter ...

Cisco has released urgent security updates to patch a critical zero-day vulnerability in its Unified Communications and Webex ...

Ulta Beauty World 2026 became a PR nightmare when 3 million fans chased 3,000 tickets. This analysis exposes communication failures and revenue loss, offering a blueprint to restore brand loyalty.

The crisis landscape in 2026 is defined by multidimensional threats that go far beyond a simple viral post. Marketing teams ...