As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

A fundamental tension is reshaping enterprise software investment, with veteran investors and AI evangelists offering starkly ...

Misreading churn leads to flawed CLV assumptions. Analyze retention over time and identify the customers that actually drive ...

This year, enterprise communications professionals will be figuring out how to augment the human workforce while also ...

CIOs are moving beyond AI copilots to autonomous agents. Learn where agents deliver value, how to govern them, and how to integrate with legacy tech.

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

After identifying retention as a challenge, the pizza chain has rolled out a local marketing hub that allows franchisees to ...

AI agents are rapidly moving from experimental tools to trusted decision-makers inside the enterprise—but security has not ...

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

Richard White, Founder & CEO of Fathom, is a repeat founder and product-focused entrepreneur best known for turning personal ...