AI emails that don’t lose your customers’ trust ...

Most of the communication workshops I facilitate focus on strategies to help people make greater impact with their words, mostly through effective keynotes and high-stakes presentations. Despite this ...

Many people have already embraced the AI automation age for better or worse. We’re seeing AI tools come out that alleviate countless mundane tasks for us, and one tool claims to be able to write 80% ...

Gemini and Claude have their own strong suits, but for assistance in writing emails, there is only one clear winner. Three years ago, I started using Help Me Write, one of Google’s first attempts at ...

I used AI to write a work email—and got caught. Learn from my mistakes. In addition to my writing job, I teach dance fitness classes on the side, which is a riot. (I also get to tell my dad I dance on ...

It can be time-consuming to create the right email content to reach customers, but AI tools can improve productivity and give people time back in their day. AI is growing, serving as a tool to ...

Sending emails is so common today that you might not think much about it. Still, knowing how to write an email introduction is essential, especially if it’s going to a new business contact. You don’t ...

Learn how better questions can turn routine business emails into real conversations, stronger relationships, and replies people want to send.

Email marketing brings in an average return of $36 for every dollar spent, making it one of the best ways to connect with your audience. But crafting successful campaigns takes time. Strategy, ...

So. Much. Email. If your company could collectively groan, that's probably the line you'd hear most often. But here's an individual groan that we all hear all the time: "Why is nobody reading my email ...