This essay was originally published on Capiche, a secret society for SaaS power users, building a new community of people who care about software to make the SaaS industry more transparent, together.

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

What makes a user interface truly remarkable? Is it the sleek design, the seamless functionality, or the way it intuitively guides users without them even realizing it? The truth is, it’s all of these ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Fig. 1: A multi-tenant Web app environment (2, 3) Please nod ...