AI Contact Center AI Drives a New Era of Customer Service with Virtual Agents and Intelligent Automation

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
Windows Central

Microsoft might be bringing a Copilot-like virtual agent to Xbox, designed to provide online support and facilitate game refunds

Microsoft is doubling down on its efforts and is potentially on course to bring AI to gaming and Xbox, starting with a virtual agent. When you purchase through links on our site, we may earn an ...
Kotaku

Xbox’s AI Chatbot Could Be Your Gaming Assistant

Microsoft is working on an AI-powered chatbot that will provide support for Xbox and associated services, The Verge has confirmed. The news has prompted some to draw comparisons with Clippy, the ...