Discover the concept of utility in microeconomics, exploring its origins, types, and applications to analyze consumer ...
TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...
TROY, Mich., December 17, 2025--(BUSINESS WIRE)--According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study, SM released today, rising costs are the primary driver ...
TROY, Mich.--(BUSINESS WIRE)--Customer contact with gas utility provider satisfaction is the lowest since 2016, according to the J.D. Power 2024 U.S. Gas Utility Business Customer Satisfaction Study, ...
Rising Gas Utility Business Prices Cause Lowest Overall Satisfaction in Five Years, J.D. Power Finds
TROY, Mich.: 18 Oct. 2023 — Satisfaction of businesses with their gas utility is 802 (on a 1,000-point scale), a decline of 6 points from 2022, the lowest satisfaction score since 2018, according to ...
The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.
Record-high average monthly residential gas utility bills ($122) are negatively impacting overall customer satisfaction according to the J.D. Power 2025 U.S. Gas Utility Residential Customer ...
As the demands of residential gas utility customers continue to evolve, it is imperative that gas utility companies stay up to date regarding their customers’ needs and expectations as well as ...
According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising costs are the primary driver of declining satisfaction among residential ...
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