In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

With new features being added to Microsoft Teams every month and a host of third party apps and capabilities available, keeping track of it all can be a lot for any Teams user — let alone an IT ...

Training is the backbone of an organization’s growth, and it should be conducted effectively and smoothly. Creating effective and easy-to-implement methods is a challenge that many teams face.

As knowledgeable as they may be, not every tech-minded individual is gifted at imparting their wisdom. And, as tech managers know, the systems they deploy are only effective when they’re actually ...

You know the adage: There's no patch for human stupidity. But as many organizations have witnessed their user security training programs falling flat, along with a constant wave of targeted and other ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for such companies as PGP Security, McAfee, Cisco and Check Point. He is a recovering CISSP and ...

A new study published in the Journal of Clinical Informatics takes aim at the notion that lackluster user experience is an essential part of electronic health record usage. Instead, it emphasizes the ...

All users fall for phishing attacks. Full stop. It doesn’t matter how smart they are or how much training they’ve received. One day, sooner rather than later, they’ll succumb to a clever (or not so ...

FORT RILEY, Kan. -- Fort Riley's Mission Training Complex hosted the annual MTC User Conference, for the first time Aug. 14 through 16. Training chiefs from each of the Army's 37 MTCs met to share ...

All RIT people should read and understand the RIT Code of Conduct for Computer and Network Use and the RIT policy regarding Digital Copyright. All RIT users must ...