AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...

In the bustling world of business, customer support is an unsung hero that keeps the wheels turning and users smiling. As head of customer support, you're constantly balancing the need for ...

A SWOT analysis can be a highly useful tool for determining how any technical support system is faring. SWOT, which stands for strengths, weaknesses, opportunities and threats, tells you how support ...

Whether you’re dealing with your dad’s decade-old computer or your own custom-built gaming rig, troubleshooting PC problems is a part of everyday life. Before you make that $50 support call, though, ...

You don't need to have a friend in the tech business to get your computer or device working properly. One of these companies that specialize in remote PC support can help. I've been testing PC and ...

The Budget-Conscious Way to Recruitment Software Swiftpro Ltd. launches a new 3 Tier Technical Support, Software Maintenance and Upgrades package. Swiftpro believes itís the easiest, most cost ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

SAN FRANCISCO--(BUSINESS WIRE)--AppDirect, the leader in cloud service commerce, today announced that it has acquired Radialpoint, the leading provider of cloud and technical support services for ...