Like it or not, we’re operating in a world of virtual communication. Sure, we still have face-to-face conversations, but a growing percentage of our interactions are via Zoom, Microsoft Teams, ...

Despite the growth and popularity of remote work, companies and governments have increasingly been calling their employees back to the office in the past year, sometimes at the expense of significant ...

Leigh Thompson is a professor at Kellogg School of Management at Northwestern University. She says many of the tactics used for in-person negotiations simply don't work when you're on Zoom. Thompson ...