The Treasury Inspector General for Tax Administration says performance metrics aren't clear for the IRS Customer Callback System. In the report, TIGTA said the IRS needs to enhance reporting of the ...

Who has call back systems and who uses them? About 40% of businesses offer a telephony queue call back option, according to ContactBabel. More businesses are adding call back functions, hoping to help ...

Once while we were waiting in line to give money to a bank teller, my mother told me that businesses that make you stand in line insult their customers. Being on hold, or simply being in a queue, is a ...

A callback operation in Java is one function that is passed to another function and executed after some action is completed. A callback can be executed either synchronously or asynchronously. In the ...