Data shows patients overwhelmingly want self-scheduling options when booking healthcare appointments. It’s convenient and is more in line with today’s consumer experience expectations. Self-scheduling ...

Self-scheduling has redefined patient access, moving beyond convenience to become a competitive advantage. It allows patients to book, reschedule, and manage appointments on their own terms, meeting ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Creating employee work schedules has historically been a time-consuming and tedious process. As restaurants resume operations under new government mandates, social distancing guidelines and, in some ...

Patient demand for consumer-friendly tools is on the rise, as Americans want their healthcare providers to offer the same seamless experiences they get from other industries such as banking and retail ...

Eighteen months ago, things were a lot different in the nursing units at St. Francis Hospital in Columbus, Georgia. Like so many hospitals, St. Francis was having staffing problems that forced their ...

Benefis Health System, a nonprofit, independent health system based in Great Falls, Montana, serves a 38,000 square mile region with many very rural communities. This means the health system has many ...

MINNEAPOLIS--(BUSINESS WIRE)--Today, Calabrio, the customer experience intelligence company, announced the extension of its self-scheduling features available in Calabrio Workforce Management (WFM).

A recent survey finds that health systems see patient self-scheduling tools as vital, but they aren't using them because clinicians aren't buying into the strategy. The transition to consumer-centered ...

Fantastical is a poster child for how third-party developers can improve on Apple’s bare-bones bundled apps. The full-featured calendar app from Flexibits has long offered features that Apple’s ...