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Salesforce on Tuesday announced the release of Marketing Cloud Lightning. In a nutshell, Marketing Cloud has been revamped with the Lightning Experience, which will create a common look and feel ...

Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz. As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and agents.

Salesforce and Google have expanded their partnership to integrate Google’s Gemini AI into Salesforce’s Agentforce platform. The seven-year, $2.5 billion deal allows Salesforce’s core applications – ...