(Reuters Health) - An approach to nursing home care that fosters interest and social interaction among patients and staff may reduce agitation and other neuropsychiatric symptoms in dementia sufferers ...

CEDAR RAPIDS — Educators are seeing fewer disruptive behaviors in the classroom and improved academic outcomes with the implementation of a new training focused on strengthening the teacher-child ...

Technology vendors today are bringing customer interaction analytics systems and agent coaching/training systems together to identify problems during interactions and then guide agents in real time to ...