Supply chains have typically been quiet enablers, optimized for cost, consistency, and scale. But in today’s volatile world, supply chains must no longer be designed solely for efficiency; they must ...

Artificial intelligence is revolutionizing industries worldwide, and the global supply chain is no exception. At a recent NationaLease meeting, Jake Hoffman, chief technology officer at Gnosis Freight ...

Every retail initiative, whether it’s AI, personalization or supply-chain transparency, depends on trustworthy customer data.

As supply chain management increasingly integrates advanced technologies and data-driven decision-making, customer fulfillment leaders are transitioning from traditional operational roles to strategic ...

The machine learning market is growing in leaps and bounds, and experts project continued growth. A report by McKinsey indicates that AI has a large potential to be a significant driver of economic ...

Luxury retail brands are making sustainability a priority more than ever before. From choosing more eco-friendly materials to incorporating energy-saving technologies, these companies have seen the ...

Artificial intelligence (AI) is transforming supply chain management, allowing companies to turn data into meaningful action across their operations. At Wesco, we’re utilizing data-driven AI across ...

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Organizations across industries are adopting artificial intelligence at a rapid pace. A new McKinsey survey found that 65% of businesses are using generative AI in at least one function, double the ...

Customer experience, or CX, has always been not only a focus of much corporate attention but also the differentiating factor of most successful organizations. What has changed in recent years is the ...

As companies continue to figure out the best ways to meet consumers’ evolving demands and expectations, customer service has become a focal point of supply chain operations. Technological innovations ...

This article was written by Don Huff, Global Head of Client Services and Operations, Michael Tam, Supply Chain Data Product Manager, Maris Serzans, Supply Chain Data Science at Bloomberg, alongside ...