Agentic commerce isn’t about replacing human judgment. It’s about scaling it with structure, clarity and trust.

How would your workday change if you could converse with a computer as if it was a human? Imagine you’re in a two-hour department meeting when your team leader says she just got budget approval for ...

Aiming to make it easier for end users to invoke a conversational interface, Pegasystems today unveiled Pega Intelligent Virtual Assistant, a bot that end users can use to verbally engage any ...

Computers, like many other technologies, were originally made for the 1 percent. More than 50 years ago, people would be as likely to touch a computer as to perform brain surgery. It wasn’t until ...

The line between sales and marketing functions has been slowly blurring for several years now. But the rise of voice-enabled digital assistants may soon obliterate those lines altogether. Zoho this ...

It’s no surprise that digital self-service channels have experienced increased use over the past couple of years. As with many technologies, the pandemic has accelerated a number of trends that were ...

Last week I wrote on how Cortana and her peers, Apple Siri and Amazon Alexa, were likely to evolve in a VR world to become the primary interface because touch, mice, and keyboards, in a virtual world, ...

It’s 2017, and conversational interfaces (people talking with machines the same way they talk to other people) are everywhere. Siri has become a household name. Taco Bell lets you order tacos over ...

New capabilities let enterprises safely automate data protection with the simplicity of ChatGPT Enterprise and Claude TINTON FALLS, N.J., Oct. 29, 2025 /PRNewswire/ -- Commvault (CVLT), a leading ...

Why voice, chat, and AI-driven interactions are becoming the new front end of digital payments — and what risks leaders must prepare for. Conversational payments refer to financial transactions ...

Combining voice recognition and natural language understanding to create effective speech interfaces for the world’s largest Internet market. Stroll through Sanlitun, a bustling neighborhood in ...