As the needs and demands of the IT organization changes, industry analysts argue that perhaps the organization should change. One instance in which this may be true is when planning, implementing and ...

The Configuration Management Database (CMDB) has long served as the backbone of IT infrastructure understanding. It acts as a centralized repository of information, detailing the intricate ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...