An ASOS customer has shared her shock after being told her parcel would not arrive for 803 days despite paying for next-day-delivery on her account. Kerri Kinsella, 30, from Dublin, ordered a pair of ...

An ASOS shopper has been left completely baffled after she opened up the packaging of her most recent order to find an empty packet of cigarettes and a lighter tucked into the pocket of her brand-new ...

A woman was confused after her £200 package suddenly 'disappeared' from Yodel's online tracking system. Kim Hughes claimed she had an "absolute nightmare" trying to locate her ASOS parcel after a ...

An expert on ITV's This Morning has issued a warning to anybody who shops, or has shopped on ASOS. The online retailer is used by countless shoppers every day, and many rely on it for buying outfits ...

A student who accidentally included one of her own possessions in a parcel she returned to ASOS says she is caught in a bizarre guessing game with the online retailer. Four months after the postal ...

Alice Beer has issued advice to anyone returning a parcel to ASOS. The consumer champion appeared on today's edition of This Morning as the UK faces a cost-of-living crisis. She was responding to ...